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Service & Support: How We Can Best Help You

Anatune

8th June 2021


service & support_customer testimonial_1

Here at Anatune we pride ourselves on the support and service we offer to our customers. Our Support Team is always on hand to assist in any way we can with comprehensive technical support.

To ensure we receive and action any technical service & support request as quickly and effectively as possible, please:

 

Email support@anatune.co.uk
Place a Support Request Here, or
Give the Anatune HQ a call on +44(0)1223 279210

 

Manned by Anatune engineers and support staff during office hours, contacting us here will ensure your issue is resolved as quickly as possible.

Following this advice will also process all appropriate details through our Support Systems for future monitoring.

Our way is about supporting you, your instrument and your applications at all times to ensure the very best data quality.

 

analytical instrument support

 

We offer full Maintenance & Repair, Compliance Services, Application Support and Training.

Maintenance & Repair:

Comprehensive , Standard, PM only, and on-Demand service plans from trained engineers for all your GC/MS, LC/MS, MS instruments.

Compliance Services:

Our engineers can perform Instrument and Operational Qualifications (IQ/OQ) for all GMP, GLP, and ISO17025 accredited businesses.

Application Support:

Our Applications Team and our instruments are here to support you at all times. We also offer contract analysis services for all GC/MS, LC/MS, MS research.

Training:

We provide full and extensive training to help you get the most out of your Anatune instrument.

 

CONTACT US to find out more